What We Collect and Why It Matters
When you open an account, we collect the information you submit directly — name, contact details, and the payment method you choose at checkout, whether that is bKash, Nagad, or Rocket. We also collect device identifiers, browser type, and session activity logs so our systems can
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detect unusual login patterns and flag potential account security issues before they become a problem. Payment transaction records from bKash, Nagad, and Rocket are retained to meet financial audit requirements and to process any withdrawal verification request you raise with our support team. We do not
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sell or rent personal data to marketing companies. Data shared with third-party processors — such as payment gateways that route your bKash or Nagad transactions — is governed by data-processing agreements that limit those processors to the specific task they perform. Your data is stored on
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servers with access controls, and our internal team operates on a need-to-know basis. Availability of our platform and the associated data-processing activities depend on local law and eligible regions; if local rules affect how we handle your data, the stricter standard applies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.